Shipping Information

Shipping Coverage

We currently ship orders to supported destinations as listed on our website at checkout. Shipping availability may vary depending on the product and destination.

Shipping Fee (Flat Rate)

  • We apply a flat-rate shipping fee, which is clearly displayed at checkout before payment is completed.

  • The shipping fee does not change based on weight or order value, unless otherwise stated.

Taxes & Duties

  • Tax Rate: 0%

  • All prices shown on our website are tax-free.

  • No additional VAT, sales tax, or import tax is charged by us at checkout.

Please note: Any customs duties or fees imposed by the destination country (if applicable) are the responsibility of the customer.

Order Processing Time

  • Preparation / Handling Time: 2–3 business days
    This is the time required to prepare, verify, and dispatch your order before shipping.

Order Cutoff Time

  • Daily cutoff time: 5:00 PM (Pacific Time, UTC-8 / UTC-7 during DST)

  • Orders placed after the cutoff time will be processed on the next business day.

Shipping Time

  • Estimated shipping time: 8–9 business days
    This is the time it takes for the carrier to deliver the package after dispatch.

Total Delivery Time

  • Total estimated delivery time: 10–12 business days
    (Processing time + shipping time)

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, holidays, or unforeseen circumstances.

Tracking Information

Once your order has been shipped:

  • A tracking number will be provided via email.

  • Tracking information may take 24–48 hours to become active.

Contact

If you have any questions regarding shipping, please contact us at:
Email: [email protected]